Experience the Award Winning Amistee Process

Amistee's Award Winning Process

At Amistee, we believe our customers deserve to know exactly what they're paying for. We believe in fair prices, promised right up front quality work.


The owners of Amistee understand the importance of training each employee to the highest level so that each job is completed above your expectation. Each of our air duct cleaning specialists are trained according to the National Air Duct Cleaners Association (NADCA), which sets the highest standard in the air duct cleaning industry.


This training process ensures that our team members are prepared with the proper knowledge and tools to provide a complete and thorough cleaning of your entire heating and cooling system.

Amistee is dedicated to servicing Michigan homes and businesses with an air duct cleaning they can trust. The Process you see below is exactly what you get when you schedule an air duct cleaning with Amistee.

At Amistee we build each customer interaction and each job on five principles: Communication, Protection, Quality, Certified Clean Team Technicians, and our 100% Guarantee. That's what makes Amistee different.



COMMUNICATION

Amistee Air Duct Cleaning & Insulation has always operated on the principle of communication. We believe offering great service starts with an honest and fair conversation. Our customer care agents are always happy to help schedule an appointment, send a reminder text message to alert you of your service and let you know we're on the way and much more!

Each Amistee Air Duct Cleaning & Insulation technician will explain the process of your service and will be willing to answer any questions throughout your cleaning. After your service is complete, you will receive before and after photos of your ductwork, assuring you that the job is done thoroughly.

We always welcome feedback and will be calling to hear how your experience was working with our technicians and how your overall service went!


"In a world full of bad customer service, I am driven by always finding a better way for customer and company interaction. I am very involved in the day to day and find myself always thinking of ways to improve our culture and our company processes." - Co-Owner of Amistee Air Duct Cleaning & Insulation; Steve Dickinson
twelve Step Air Duct cleaning process twelve Step Air Duct cleaning process

 PROTECTION


At Amistee, we treat every home or business just like it's our own. We provide elite property protection by taking extra precautions to keep your home protected while we're providing our best service possible.

We know your home is important to you. That's why we equip each technician with shoe covers, tarps, corner guards, plastic and all other necessary equipment to leave your home cleaner than before we arrived!

 QUALITY

Quality is a word that is thrown around a lot, especially in the service industry. But at Amistee Air Duct Cleaning & Insulation, we take "quality" very seriously. Quality fuels our daily interactions with our customers, it inspires us to take special care within each job, and it creates a culture of dedicated team members all working towards a common goal: providing award-winning service from start to finish.

Quality is prevalent in each customer interaction, home we service, and every job we complete. We pride ourselves in providing quality communication and quality service. From each air duct cleaning to every follow up call, you can be sure Amistee is working hard to provide the absolute best quality service to each and every one of our customers.

As part of our quality process we use high-capacity vacuum trucks hurricane-force pressure to make sure each job is serviced to the best of our ability. Our extensively trained and certified technicians are equipped with up to date industry practices and are knowledgeable about every step of the air duct cleaning process. We go above and beyond for our customers and make sure every portion of your ductwork is cleaned, including the registers, main truck, plenum and furnace.

After we've successfully serviced your air ducts we make sure to cap and plug all holes with specially designed plastic plugs. This will ensure that there will be no air loss from these points. Vacuum points that were used at the time of service will also be patched with galvanized access panels, and can also be used for further cleanings.

At the end of the day, the quality of our service is what makes Amistee different. Rest assured, when you hire Amistee Air Duct Cleaning & Insulation to service your home or business, you'll receive a quality job, every time.



CERTIFIED CLEAN TEAM

Amistee has both the expertise and proven reputation to provide a professional and thorough service each and every time. That's why for over 15 years Michigan has trusted Amistee Air Duct Cleaning & Insulation to improve the indoor air quality of homes, businesses, and hospitals.

Each Amistee employee is background checked and equipped with the most up to date industry standards to ensure your service is the best it can be. Amistee is a member of the National Air Duct Cleaners Association (NADCA), a non-profit organization that upholds the highest standards for the air duct cleaning industry. The first step to providing any professional service begins with the training of our technicians.

Amistee offers an in-house training facility to each of our team members. This provides a hands-on experience that can be used to train new technicians and help established technicians maintain a level of expertise in a progressing industry.

Amistee's advanced facility offers a variety of models that simulate the HVAC systems that are found in both residential and commercial properties. It houses working furnaces with multiple duct systems and a fully functioning dryer.

The ductwork in on our training facility is made transparent so our team can fully understand the differences in industry-specific tools and what is happening within the interior of ventilation systems during duct cleanings. Each technician is trained to handle different scenarios in order to completely comprehend how to expertly clean any vent system.

The facility also offers a visual display of a variety of insulation products on the market today. This aides in educating our technicians about the specific characteristics of each product and how it can best serve each customer.

Our training program includes classrooms education, technical simulation, and hands-on experience in a learning environment. This intensive program provides our team members with practical knowledge and experience before they even enter your home. When Amistee Air Duct Cleaning & Insulation arrives at your home, you can be confident that each team member is well-prepared to provide a complete and quality service that you can trust.

Our sophisticated training facility and cutting-edge technology demonstrates Amistee's commitment to building on our reputation of integrity and credibility.


Our dedication to cleanliness also depends on our high quality equipment, including the trucks we use to remove dirt and debris from your home. We accept nothing less than the best and that's why we use FCA Vehicles to drive our business towards success.

These trucks use all of the power, space and capability we need to make sure each job is done right. Click the button below to learn more about Amistee is driven to succeed.

 GUARANTEE


At Amistee, we are committed to the quality of our work. We offer a 90 day guarantee in order to make sure you are absolutely satisfied with our services. If you do not feel like a job was completed properly, let us know.

We will come back and make sure the issue is resolved at no charge to you. Guarantee.